Item 2858646 93/04/28 15:09 From: CONRAD_GEIGER@NEXT.COM@INET# Internet Gateway Subject: NeXT Selects Bell Atlantic as Authorized Service Provider News FOR IMMEDIATE RELEASE Contact: Mary Keifer Bell Atlantic Business Systems Services 215/296-2987 Elizabeth Pasternock/Margaret Densley 312/280-7000 Karen Steele NeXT Computer, Inc 415/780-3781 NeXT Selects Bell Atlantic Business Systems Services As Authorized Service Provider FRAZER, Penn., April 26, 1993 - Bell Atlantic Business Systems Services and NeXT Computer Inc., today signed an agreement that names Bell Atlantic as the official service provider for NeXT workstations and printers worldwide. On May 15, subject to standard closing conditions, Bell Atlantic will assume responsibility for servicing NeXT hardware in the U.S. under warranty as well as offer post warranty support services. "This is another very important step in taking care of our existing customers as we complete our transition to a software-only company," said Steven P. Jobs, chairman, president and CEO of NeXT. "We chose Bell Atlantic because of its multivendor support offerings, its excellent reputation as a first-class service provider and its ability to expand upon the services NeXT was able to offer. We also wanted a service provider who, in the future could support the Intel-based PCs running NEXTSTEP." In addition to its NeXT service capabilities, Bell Atlantic supports more than 640 other brands of hardware and software from 338 key field offices worldwide. The company services more than 650,000 units for 60,000 customers at 80,000 sites worldwide. "Our expertise in servicing NeXT products as well as hundreds of other hardware and software products will help customers maximize their overall equipment investment throughout the long term," said Gene Greer, president of Bell Atlantic Business Systems Services. "We will continue the high-quality service that NeXT offered their customers. In addition, for customers with multivendor environments, this is an ideal opportunity to consolidate efforts with one vendor." NeXT equipment repairs will be conducted at the Hayward, Calif. repair facility of Bell Atlantic Computer Technology Services. In addition, Bell Atlantic intends to hire the NeXT service customer representatives who currently support the NeXT service hotline. Until May 15, NeXT users can obtain service support by contacting 1-800-848-NeXT. After May 15, NeXT users can call 1-800-NEX-NeXT to reach the Bell Atlantic customer service department. Bell Atlantic will attend NeXTWORLD Expo on May 25 through May 27, in San Francisco to tell customers firsthand about the new hardware service offerings. For NeXT users not attending NeXTWORLD, Bell Atlantic plans to distribute service information in mid-May. Bell Atlantic Business Systems Services, headquartered in Frazer, Penn., is the world's leading independent computer service organization. It supports more IBM and DEC systems than any other organization outside of the manufacturers, and services more than 640 other brands as well. In all, Bell Atlantic Business Systems Services maintains more than 10,000 makes and models of computer hardware. Bell Atlantic Corporation, based in Philadelphia, is the parent of telephone companies in the mid-Atlantic region, and one of the largest cellular carriers in the nation. Bell Atlantic also is the parent of companies that provide software and systems integration and financial services. NeXT develops and markets the industry-acclaimed NEXTSTEP object-oriented software for industry-standard computer architectures. NEXTSTEP is used by customers to develop and deploy client/server applications, using both custom and shrink-wrapped productivity software. NeXT is headquartered at 900 Chesapeake Drive, Redwood City, Calif., 94063. Next, the NeXT logo, NEXTSTEP, and NeXTWORLD are trademarks of NeXT, Inc. All other trademarks belong to their respective owners. =END=